- How do I make the purchase?
The purchase is not made via the web, you must contact us through our contact methods and we will provide you with the necessary information for the purchase procedure.
- What are the payment methods?
PayPal, Bitcoin, USDT and Credit Cards.
- How long does the installation take?
It depends on the type of software and the speed of the internet.
- Can I request a refund?
- If the payment has been made and the software has not been installed (Only for PayPal).
- If the payment has been made and there is not enough space on the pc to install the software or the pc is infected with a virus (Only for PayPal).
When certain requirements explicitly requested by the client are not met (Any payment method).
- What are the cases in which the refund does not apply?
After the software has been successfully installed and the pc has been damaged or infected and the software cannot be used or run properly.
When the software does not meet the expected needs or requirements (it is recommended to make all the necessary consultations previously and / or read all the software descriptions correctly).
- When the diagnostic interface is not compatible with the software that has been installed.
When the purchase of the complete files is made and after a period of time the same files no longer allow a correct installation.
- How long is the warranty on the software?
1 year for installed software. No guarantee is given for the sale of files or complete installers after the day of sale because due to the nature of the software it cannot be guaranteed that they will function correctly over time.
- What does the warranty cover?
The warranty covers problems related to the installation of programs where it is required to replace or renew the license.
The pc has been infected and the program has stopped working.
- The program was installed correctly however after installing another program it stopped working.
- The antivirus exceptions were removed and the antivirus eliminated components for the correct execution of the program.
- An antivirus was installed and components were removed for the correct execution of the program.